SWITCHING STUDIO SOFTWARE
Switching studio software without losing bookings:
a migration checklist for owners
If you are switching studio software, the fear is losing bookings mid-cutover. Export clients and history, map memberships and packs, review balances and billing, rebuild the schedule, and run a short parallel period with clear member instructions. Before you move, review what your current system can export and agree how schedules, memberships, balances, and billing will move. Apply for founding access to discuss your studio’s workflows.
Apply for founding accessCUTOVER WINDOW
Pick a quieter week.
Skip the January rush and workshop weeks. Name who owns the checklist.
One person, not a committee.
EXPORT BEFORE YOU GIVE NOTICE
Take what is portable
while you still can.
- Clients and contacts.
- Attendance history.
- Packs and memberships.
- Waivers.
- Gift cards and credits.
- Future bookings if the current system will export them.
Do this before you give notice.
MAP PRODUCTS BEFORE PEOPLE
Define equivalents
in the new system.
Membership tiers, pack sizes, intro offers, late-cancel fees.
If the products do not map, the people import will not save you.
IMPORT WITH DUPLICATE CHECKS
Preview the CSV.
Then spot-check.
Review your current system’s contact export for duplicate names, emails, and phone numbers before you import. Spot-check VIP members and instructors against the original records.
SCHEDULE, CAPACITY, WAITLISTS
Rebuild how a class
actually fills.
- Class templates.
- Capacity caps.
- Waitlist rules.
- Instructor assignments.
A switch fails here as often as it fails on the member list.
BILLING AND CARDS
Assume cards may
not travel.
What transfers vs what members must re-enter. A failed-payment plan for week one.
Review payment setup and processing details with both providers before cutover. Do not assume saved payment methods transfer during a switch.
PARALLEL RUN
Keep bookings flowing while
both systems are live.
How long both stay up. What members click. A desk script for "where do I book now?"
Tell them once, in the channel they already use.
GO-LIVE DAY
Smoke-test the
weekday jobs.
- Book.
- Cancel.
- Waitlist offer.
- Pack debit.
- Membership renew.
If any of those fail, you are not live.
HOW SLYNQ FITS
Bring the desk together.
Slynq brings booking questions into schedule and membership context for studios running classes, appointments, or both. Review your current setup and migration needs, then compare availability and pricing before you decide. Applying is free and creates no obligation to switch.
How it worksstudio front desk for independent studiosPlatformcompare Mindbody for an independent studioStudio software sales call questionsApply for founding accessKEEP EXPLORING
More of the
studio story.
FOUNDING ACCESS
A new front desk
for the studio day.
Tell us how your studio runs. We’ll review fit and share availability and pricing before you decide.
Apply for founding accessFree to apply. No payment method. No obligation to switch.